HOTEL KOTNIK rents accommodations in accordance with its General Terms and Conditions of Business.

1. Conclusion of Contract

The contract is concluded when the hotel receives a written order from the guest through any sales channel. It is considered that the guest fully accepts the General Terms and Conditions of Business (hereinafter referred to as GTC).

2. Reservations

A confirmed reservation is a binding contract between the hotel and the guest, and both parties must adhere to its terms. The reservation conditions are always clearly stated before the final confirmation of the reservation.

3. The rental of the accommodation unit includes:

  • Rental of the selected accommodation
  • Use of bed linen
  • Use of towels
  • Parking in the garage or use of the public parking area in front of the house
  • Free use of storage and drying space for sports equipment
  • Free Wi-Fi
  • VAT and registration

4. Check-in/check-out

Check-in

  • A valid identification document (passport, ID card) must be presented upon check-in.
  • Overnight stays for persons not registered at the hotel are strictly prohibited.
  • Check-in is possible between 15:00 and 20:00. Later check-in is only possible by prior arrangement.

Check-out

  • The guest must vacate the room by 11:00.
  • The key must be returned to the reception, and all outstanding costs must be settled.
  • Late check-out until 16:00 is possible for an additional charge.

5. Cancellation of Contract

The guest has the right to withdraw from the contract under the following conditions:

  • Cancellation up to 15 days before arrival: 30% of the total amount will be charged.
  • Cancellation 14 or fewer days before arrival: 100% of the reservation amount will be charged.
  • In case of no-show or early departure, 100% of the reservation amount will be charged.

The hotel reserves the right to cancel the reservation in the event of unforeseen circumstances (force majeure, natural disasters, security risks, etc.), in which case the guest will be notified in a timely manner, and any pre-paid amount will be refunded.

6. Payment and Cancellation Terms

Types of Rates

  • Standard Rate – minimum stay 2 nights
  • Short Stay Rate – minimum stay 1 night
  • Non-Refundable Rate – minimum stay 2–3 nights
  • Special offers, gift vouchers, or package deals

Payment Terms by Rate Type

Standard Rate and Short Stay Rate:

  • 30% prepayment upon reservation, remaining amount 14 days before arrival or on the departure day.
  • Cancellation up to 15 days before arrival: 30% of the reservation amount will be charged.
  • Cancellation 14 or fewer days before arrival: 100% of the reservation amount will be charged.

Non-Refundable Rate:

  • 100% of the total amount is charged at the time of booking.
  • No refund is possible.
  • In case of no-show or early departure, 100% of the reservation amount will be charged.

Additional terms may apply for special offers, gift vouchers, or package deals.

7. Parking

  • Rental of a parking space in the garage: 10 EUR/day.
  • Parking for motorcycles in the garage: free of charge.
  • Parking in the garage is at the guest's own risk. Guests are responsible for their vehicles and belongings.

8. Mini Bar

  • Price list is provided.
  • Consumption is checked daily, and used items are charged.

9. Final Provisions

  • These general terms and conditions are subject to Slovenian law.
  • Any disputes shall be settled at the court in Kranj.

For additional information and special requests, please contact us!